iPhone Travel Guide

When you travel with your iPhone, there are some things to watch out for so that your phone bill doesn't get too high: roaming fees and data roaming for example. Note that Smart Caller does not avoid roaming fees.

Roaming Fees, Roaming Plans: When you travel abroad with your iPhone, you can still make and receive calls, browse the web and access your email. However, your phone will do so using a mobile carrier in your destination country, not the network you use back home that bills you (eg AT&T for US iPhone users). This is called 'roaming' because you are 'roaming' away from your home carrier’s network. Roaming is more expensive than using your iPhone in your home country, but your phone company probably sells a special roaming package that makes it a bit more affordable. For example, AT&T offers the AT&T World Traveler which reduces rates in some countries. Smart Caller makes calls using the normal mobile phone network, so if you are roaming, Smart Caller calls are still roaming calls, ie Smart Caller does NOT get around roaming charges. (Yet! We have something in the works to help you get around roaming charges!)

Roaming Data and Plans: If you buy 'roaming plan', that usually just means voice call roaming. If you also want email, web, and maps while abroad then that's called data roaming. Like voice roaming, it's expensive if you don't get an add-on data roaming plan before you travel. AT&T offers the Data Global Package for Smartphones where you pre-pay for 20-200MB of roaming data before you travel. If you are an AT&T customer traveling abroad, I strongly recommend getting this.

Text Messages: Text messages are often more expensive while roaming abroad. AT&T text messages can be 50c each when abroad - even if you haven't used all the free ones on your plan! It might be a good idea to ask people not to send you text messages while abroad, but to get the data roaming package and use email instead.

Settings in iPhone: There are some settings you can change in your iPhone to control roaming.

 

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